Privacy Policy & Cookie Notice

At Oudiya Store, we respect your privacy and are committed to handling personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect information when you browse our website, create an account, place an order, contact customer support, or interact with our online services.

Oudiya Store offers clothing for young girls, including dresses, dancewear, and sleepwear. Although many of our products are designed for children, our website and checkout services are intended for parents, guardians, and other adults who are legally able to make online purchases.

By using our website, you acknowledge the practices described in this Privacy Policy & Cookie Notice.

1. Information We Collect

We may collect information that is necessary to operate our store, process customer orders, provide support, improve website performance, and maintain security.

Personal Information: Name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, selected sizes or options, transaction details, order status, shipping preferences, returns, and refunds.
Account Information: Login details, saved addresses, customer preferences, and account settings.
Payment Information: Payment-related data required to complete a transaction. Full card details are generally processed by authorized payment providers rather than stored directly by Oudiya Store.
Technical Information: IP address, browser type, device type, operating system, referring pages, and website interaction data.
Customer Support Information: Messages, questions, order concerns, return requests, and information voluntarily provided when contacting us.
Marketing Preferences: Newsletter subscriptions, promotional preferences, and communication choices.

We aim to collect only information reasonably necessary for customer service, order fulfillment, website operation, security, and applicable business requirements.

2. How We Collect Information

We may collect information when you:

Browse products or pages on oudiyastore.com
Add products to your shopping cart
Create or update a customer account
Place an order
Enter billing or shipping information
Contact our customer support team
Request a return, refund, exchange, or cancellation
Subscribe to marketing communications
Interact with cookies or website analytics technologies

Certain technical information may also be collected automatically when you access the website.

3. How We Use Your Information

We may use customer information for the following purposes:

Processing and confirming customer orders
Arranging shipping and delivery
Sending order confirmations and tracking updates
Managing customer accounts
Providing customer service
Handling returns, refunds, exchanges, and cancellations
Improving website functionality and usability
Analyzing shopping and website activity
Preventing fraud and unauthorized transactions
Maintaining website security
Sending promotional communications where permitted
Maintaining transaction and business records
Complying with applicable legal or regulatory requirements

Oudiya Store does not sell personal information to third parties in exchange for money.

4. Payment Security

Payments placed through Oudiya Store may be processed by authorized third-party payment providers. These providers use their own security technologies and privacy practices to process transaction information.

Oudiya Store does not intentionally store complete credit or debit card numbers on its own servers when payment data is handled directly by a payment service provider.

Our website may use encrypted connections, including SSL technology, to help protect information transmitted between your browser and our website.

5. Cookies & Tracking Technologies

Oudiya Store uses cookies and similar technologies to support website functionality, improve performance, and provide a more convenient shopping experience.

Cookies may be used to:

Remember products added to your shopping cart
Maintain customer login sessions
Save shopping or website preferences
Support checkout functionality
Analyze website traffic
Understand how visitors interact with our pages
Improve site navigation and performance
Support security and fraud-prevention tools
Measure marketing performance where applicable

6. Managing Cookies

Most browsers allow you to control, restrict, or delete cookies through browser settings.

You may choose to disable certain cookies, but doing so may affect website functionality. Features such as account login, shopping cart activity, saved preferences, or checkout may not work correctly if essential cookies are disabled.

7. Analytics

We may use analytics technologies to better understand how visitors use our website. Analytics data may include page visits, browsing activity, device information, traffic sources, and general interaction patterns.

This information helps us evaluate website performance, identify technical issues, understand customer interests, and improve the shopping experience.

8. Third-Party Service Providers

We may work with third-party companies that help us operate Oudiya Store and provide services to customers.

These providers may include:

Payment processors
Shipping carriers and fulfillment providers
Website hosting providers
Analytics services
Email communication platforms
Security and fraud-prevention services
Marketing or advertising platforms

These providers may receive information only when it is reasonably necessary for them to perform services related to our business.

9. Sharing Personal Information

We may share limited customer information when necessary to process orders, deliver products, provide customer support, maintain website security, or comply with applicable legal requirements.

We may also disclose information when required by law, court order, legal process, governmental request, or when reasonably necessary to protect the rights, property, or security of Oudiya Store, our customers, or others.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

This may include maintaining information for order fulfillment, customer service, refunds, returns, accounting, fraud prevention, dispute resolution, and applicable legal record-keeping requirements.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

Request access to certain personal information
Request correction of inaccurate information
Request deletion of eligible personal information
Update communication preferences
Opt out of promotional emails
Request restrictions on certain processing activities where applicable

To submit a privacy-related request, contact us at support@oudiyastore.com.

12. Marketing Communications

If you subscribe to our promotional emails, we may send information about new arrivals, girls' clothing collections, seasonal styles, offers, and store updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the email or by contacting our support team.

Even if you unsubscribe from marketing communications, we may still send transactional messages relating to your orders, refunds, account activity, or customer service requests.

13. Children's Privacy

Oudiya Store sells clothing intended for young girls, but our website, customer accounts, checkout process, and marketing services are intended for adults, parents, guardians, or other individuals legally permitted to make purchases online.

We do not knowingly request or intentionally collect personal information directly from children under 13 for account creation, purchases, or marketing purposes.

If you are a parent or guardian and believe that a child has provided personal information to us without appropriate authorization, please contact us so we can review the matter.

14. External Websites

Our website may contain links to third-party websites or services. Oudiya Store is not responsible for the privacy practices, security, or content of external websites.

We recommend reviewing the privacy policy of any third-party website you visit.

15. Information Security

We use reasonable administrative and technical measures intended to protect customer information against unauthorized access, misuse, alteration, or disclosure.

Customers can also help protect their information by using secure passwords, keeping account credentials private, and contacting us if they suspect unauthorized activity.

16. Changes to This Privacy Policy

We may update this Privacy Policy & Cookie Notice from time to time to reflect changes in our website, business practices, technology, or applicable requirements.

Any updated version will be published on this page. We encourage customers to review this policy periodically.

17. Contact Information

If you have questions about this Privacy Policy, your personal information, or cookie preferences, please contact Oudiya Store.

Oudiya Store
Business Name: Adam Powell
74 Jennifer Ln
New Canaan, CT 06840
United States

Email: support@oudiyastore.com
Phone: +1 (203) 398-7461

Business Hours:
Monday – Friday, 9:00 AM – 5:00 PM (EST)